Frequently Asked Questions
Q) How do I shop online?
A) Seriously? I've never been asked this question. If you don't know how to shop online by now, then ask your Granny. I recommend starting by clicking on The Beer.
Q) How do I know if the beers I want are in stock?
A) In a perfect world, all the beer on our web site would be in stock. Sometimes that isn't the case and if that happens to you, then I apologise. If there's a problem with your order one of the team will contact you as soon as possible to arrange a replacement or a refund.
Q) Do you deliver to my area?
A) Currently, we deliver anywhere in mainland England, Wales and Scotland for a flat rate of £10 per order. To make that worthwhile, I'd order a lot of beer in each order.
Q) What payment methods do you accept?
A) We accept Visa, Visa Debit and Mastercard.
Q) Do I need to sign for the delivery?
A) Yes, you need to provide a delivery address where someone 18 or over can sign for the beer.
Q) Do you sell gift vouchers?
A) Yes, we do any amount for gift vouchers. Give us a call on 020 8780 3168 to organise and we will post it out or come to our store and we will organise one straight away.
Q) I want your beers at my party/special event. Can I buy in bulk?
A) Yes, please call us on 020 8780 3168, or come to our store and we'll help you out. We also offer a bulk buy discount.
Q) I want to learn more about beer. Where can I get more info?
A) Keep an eye on our blog for how-to information, brewer profiles and more.